This Privacy Policy outlines how MetroGrid Control collects, uses, discloses, and protects your personal information in connection with our urban energy operations and digital coordination services in Canada. Please read it carefully.
We collect information you provide directly, such as contact details, and automatically, such as IP address, browser type, and usage data related to our operational dashboards and services.
Your information is used to provide, maintain, and improve our services, communicate with you, ensure security, and comply with legal obligations related to urban infrastructure management.
We do not sell your data. We may share it with trusted service providers, partners for system coordination, or if required by law, always under strict confidentiality agreements.
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or destruction, in line with industry standards for critical infrastructure.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
We may update this policy periodically. The latest version will always be posted on our website with an updated effective date.
For inquiries regarding urban energy operations, digital coordination, or AI assessment for continuous infrastructure operations in Canadian metropolitan areas, please use the contact details below. Our team is available during standard business hours.